How do I activate self-exclusion at 9baji?

You can activate self-exclusion from the "Responsible Gambling" section in your account settings. You can also contact us via live chat or email at support@9baji.lat and our team will assist you immediately. Once exclusion is active, your account cannot be reopened before the set period ends.

🛡 Safe & Responsible Betting

9baji Responsible Gambling — Your Protection Is Our Priority

Q: What should I do if I suspect someone under 21 is using my account?

Contact us immediately via live chat or at support@9baji.lat. Our team will quickly verify the account and suspend it temporarily if needed. We make no compromises on child protection.

Entertainment should never become a burden. 9baji believes that healthy, controlled play is every player's right — which is why we are always ready to provide the right tools and support.

For 21+ Only

Why Is Responsible Gambling Important?

Online betting and casino gaming are a source of fun for millions of people. But like any form of entertainment, it is important to keep it within limits. 9baji is committed to providing a safe, transparent, and responsible environment for players in Bangladesh.

We believe that when gambling goes beyond entertainment and starts causing mental or financial stress, every person has the right to proper support. That is why 9baji offers multiple self-control tools — which you can use yourself at any time.

Remember: casino or betting is never a reliable source of income. It is a form of entertainment. Start every session with a set budget and time limit in mind.

Important Reminder: The 9baji platform is for individuals aged 21 and above only. If you think someone underage is using your account, notify our support team immediately.

SSL Encryption & Fair Play: All your data and transactions are completely secure. 9baji ensures impartial gaming with no bias.

You Are In Control

At 9baji, every player can manage their own gaming experience. The tools below are built for you.

Deposit Limit

Set your own limit on how much you deposit daily, weekly, or monthly. Once set, the limit takes effect immediately. A waiting period applies for increasing the limit — decreasing it is instant.

Time-Out Break

Want to take a break for a few days? Use the time-out feature to temporarily close your account for anywhere between 24 hours and 6 weeks. No bets or deposits are possible during the break.

Self-Exclusion

If you need a longer break, choose self-exclusion. Options are available to close your account from 6 months up to permanently. Promotional communications will also stop during this period.

Gaming History Review

You can view your complete betting and deposit-withdrawal history at any time. Understanding your spending patterns is the first step toward responsible gambling.

Age Verification (21+)

9baji strictly verifies age at the time of registration. Only individuals aged 21 and above can open an account and play. We take active steps to prevent access by children and teenagers.

24/7 Support

Our Bengali and English-speaking support team is always ready for any issue. Contact us via live chat or email — help will not be long in coming.

Signs of Problem Gambling

If you notice any of the signs below in yourself or someone close to you, it is time to seek help. This is not a sign of weakness — it is a sign of awareness.

Feeling the urge to keep playing to recover money you have lost.
Hiding gambling from family or friends.
Spending more than your set budget and feeling regret afterward.
Neglecting daily responsibilities or work to gamble.
Feeling unable to stop playing or feeling restless when you try.
Borrowing money to place bets in order to deal with financial problems.
Experiencing anxiety, depression, or sleep problems due to gambling.

Ask Yourself — An Honest Assessment

Ask yourself these simple questions from time to time. Honest answers will keep you on the right path.

Am I playing for entertainment, or in the hope of making money?
Am I staying within my set budget?
How much time and money did I spend on gambling this month?
Am I able to stop playing after a set amount of time?
Is gambling affecting my family or social relationships?

5 Simple Steps for Healthy Play

Budget First, Play Later

Before each session, decide the maximum amount you can spend. This budget should be money whose loss would not affect your daily life.

Set a Time Limit

Set a timer on your phone or watch. Stop playing when the time is up — whether you are winning or losing. Regular breaks help keep your mind fresh.

No Emotional Betting

Do not sit down to play when you are angry, sad, or under mental stress. Emotions affect decisions and increase the risk of losses.

Accept Losses Naturally

Losses are part of the game. Avoid the temptation to place extra bets to "win back" lost money — this is often the cause of bigger losses.

Let the People Close to You Know

Talk openly with family or trusted friends about your gambling habits. Accountability helps ensure responsible behaviour.

How to Set a Deposit Limit at 9baji

Log in to your account and go to "Account Settings". In the "Responsible Gambling" section, set your preferred time period and amount.

Daily limit — set the maximum deposit per day
Weekly limit — total deposit cap over 7 days
Monthly limit — planned budget over 30 days

If you need assistance, our team is available on live chat 24/7.

Protecting Children and Teenagers

9baji strictly prohibits participation by anyone under the age of 21. However, adults in the household also have some responsibilities:

Never share your account password with anyone.
Do not keep auto-login enabled on devices that children can access.
Keep your bank card or bKash/Nagad access secure.
Always log out of your account when it is not in use.
If you notice suspicious activity by a minor, notify support immediately.

Using parental control software on your device provides an extra layer of protection. This is highly effective if there are children at home.

Secure Account

Use a strong password and two-factor authentication. The security of your account is in your hands.

SSL Encryption Secured

Need Help? We Are Here

If gambling feels like it is going beyond your control, you do not have to carry it alone. The 9baji support team is always by your side — without judgment, in complete confidence.

24/7 Live Chat

Instant Support in Bengali and English

Email Support

[email protected]

By contacting the 9baji support team, you can get help with any of the following:

Help setting a deposit limit or time-out
Request to activate self-exclusion
Review and analysis of account activity
Advice and information about responsible gambling
Request to permanently close your account

Frequently Asked Questions

You can activate self-exclusion from the "Responsible Gambling" section in your account settings. You can also contact us via live chat or email at [email protected] and our team will assist you immediately. Once exclusion is active, your account cannot be reopened before the set period ends.

Lowering your deposit limit is instant — you can do it right now. However, raising the limit requires a waiting period, which helps prevent decisions made in the heat of the moment.

Your account balance remains completely safe during a time-out or self-exclusion. You will not be able to place bets or make deposits during this period, but once it ends, valid withdrawals will be processed as normal.

Contact us immediately via live chat or at [email protected]. Our team will quickly verify the account and suspend it temporarily if needed. We make no compromises on child protection.

In Bangladesh, you can reach out to the psychology departments at government hospitals or private counselling centres for mental health support. Family support and advice from a professional counsellor are often the most effective options. The 9baji support team can also provide guidance in the right direction.

Yes, at 9baji you can set daily, weekly, and monthly deposit limits simultaneously. When multiple limits are active, the lowest amount will apply — this ensures an extra layer of protection.

Enjoy 9baji Responsibly

Enjoy cricket betting, slots, or live casino within healthy limits. We are always here for any questions.