Answers to all your questions about 9baji

Teen Patti is a popular South Asian card game where you are dealt three cards and must build the best hand. In Andar Bahar, you bet on whether a matching card will appear on the left (Andar) or right (Bahar) side of a middle card. Go to the Live Casino section on 9baji to find both games easily and start playing at any time by following the dealer's instructions.

In a live dealer game, a trained dealer manages the cards or roulette ball via a live video stream from a studio. You watch everything on screen in real time and take part through the betting interface. It gives you the feel of a local casino, but from home.

In Baccarat, you bet on one of two sides — Player or Banker. The side whose cards total closest to 9 wins. 10s and face cards are worth zero; all other cards count at face value. If the total has two digits, only the right digit is used. A Tie bet is also available, though it comes up less often.

Yes, 9baji's live casino is fully optimised for mobile browsers. On any Android or iOS device with a good internet connection, the live video stream will run smoothly. You can log in directly from the browser and join a live table without installing a separate app.

Go to Account Settings and click the Edit Profile option. You can change your phone number, email, or other details there. In some cases an OTP code may be required to verify your identity. If you run into any issues, contact the support team via live chat.

No, you can log in to 9baji from any device using your username and password. For security, there may be a verification step the first time you log in from a new device. Once logged in, all your previous balance and history will remain intact.

Usernames generally need to be a combination of letters and numbers and must be at least 6 characters long. Passwords should be at least 8 characters and include a mix of uppercase letters, lowercase letters, and numbers. Avoid easy-to-guess passwords such as 123456.

No, each player is allowed only one account on 9baji. If the same person holds multiple accounts, they may be closed and bonuses may be cancelled. This policy is strictly followed to ensure fair play.

Click the "Forgot your password?" option on the login page and a reset link will be sent to your registered phone or email. Click the link to set a new password. If you have any trouble, email [email protected] directly or let us know via live chat.

Withdrawal requests on 9baji are generally processed within 10 to 45 minutes. Funds reach bKash, Nagad, and Rocket within that time. Bank transfers may take a little longer due to the bank's internal processing.

No, for security reasons withdrawals can only be made to a bKash, Nagad, Rocket, or bank account registered in your own name. Withdrawal requests to third-party accounts will not be accepted and the related transaction may be put on hold.

Yes, 9baji operates 24 hours a day, 7 days a week, so you can submit a withdrawal request at any time. The same 10–45 minute processing applies at night and on Fridays and Saturdays. However, for bank transfers, if the bank is closed the funds may be credited on the next business day.

The minimum withdrawal amount is ৳1,000. This applies to all methods — bKash, Nagad, Rocket, and bank transfer. Before withdrawing, make sure your balance meets this amount and that any bonus wagering requirements have been completed.

9baji's VIP program has five tiers in total: Bronze — up to 0.2% weekly cashback; Silver — up to 0.3%; Gold — up to 0.5%; Platinum — up to 0.6%; Diamond — up to 0.8% weekly cashback. The higher the tier, the greater the rewards.

Continuing to play and bet regularly is the main way to move up. The more active your account and the more you enjoy the games, the faster you can move from Bronze to Silver, and then on to Gold, Platinum, and Diamond.

Each week, your cashback is calculated based on your total betting activity at the percentage set for your VIP tier. The cashback is added directly to your account and can be used in your next games. The higher the tier, the higher the cashback rate.

Diamond tier members enjoy up to 0.8% weekly cashback as well as priority support, exclusive promotional offers, and dedicated account management. These benefits are provided as a reward for the loyalty of regular players.

If you are inactive for an extended period or your activity level drops, your VIP tier may be reviewed. Staying active in regular play is therefore the best way to hold on to the tier you have earned. Contact the support team for more details about tier requirements.

9baji offers two support channels: 24/7 live chat — open the chat window from any page on the site and speak to someone right away; and email — send a message to [email protected]. Support is available in both Bengali and English through both channels.

Yes, 9baji's support team is fluent in both Bengali and English. If you ask a question in Bengali, you will receive an answer in Bengali. Providing support in the local language for players in Bangladesh is one of 9baji's priorities.

For a faster resolution, have your account username, the approximate time the issue occurred, your transaction ID (if applicable), and a brief description of the problem ready. This helps the support team understand your situation and resolve it quickly.

9baji's support service is available 24 hours a day, 7 days a week — whether it is night, morning, a public holiday, or Eid. Live chat is always active and quick responses are guaranteed for email as well.

For any payment-related issue, contact us directly via live chat or send the details to [email protected]. Including your transaction ID and the time of the transaction will allow the support team to verify and resolve the matter quickly.